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About
Haidilao Hotpot City of Industry
Step into the culinary world of Haidilao Hotpot City of Industry, a Chinese hotpot restaurant that ticks all the boxes for an unforgettable dining experience. Located at 1560 S Azusa Ave Unit 178 City of Industry, CA 91748, this hotspot offers a plethora of amenities including reservations, vegan and vegetarian options, wheelchair accessibility, catering services, a full bar, and even a dog-friendly policy.
Customers rave about the warm and inviting atmosphere as soon as you enter, coupled with exceptional service from staff members like Hubert and Jacob. Reviews highlight the attentive and knowledgeable servers who go above and beyond to ensure your dining experience is nothing short of spectacular.
And let's talk about the food! The fresh ingredients for the hotpot are a standout feature, with options ranging from tender meats to crisp vegetables. Customizable sauces allow you to tailor the flavors to your liking, creating a personalized culinary experience like no other.
One of the highlights that sets Haidilao apart is the added entertainment during long waits, making the meal more than just a dining experience—it's an adventure. Whether you're a hotpot enthusiast or a newcomer to this traditional dish, Haidilao Hotpot City of Industry promises to delight your taste buds and leave you eager for a return visit.
With glowing reviews from patrons like Hien L., Will W., Nancy D., Ziling C., and Sammi S., it's clear that Haidilao is a must-visit destination for food lovers in the City of Industry. Don't miss out on this culinary gem that offers not just a meal, but a memorable dining journey.
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“ Recently had the pleasure of dining at Haidilao, City of Industry location. If you're a fan of hot pot or just looking to try something new, I highly recommend this place! The moment you step into Haidilao, you're greeted with a warm and inviting atmosphere. Our server Hubert gave us exceptional service and was very helpful as my friend is a first timer at Haidilao. Will definitely be coming back to this location! ”
“ I have to share my amazing experience at Haidilao! The moment I walked in, I was greeted with warm smiles and a genuine welcome that made me feel right at home. The service here is truly top - notch. The staff are incredibly attentive, constantly refilling drinks, clearing plates, and even offering small snacks while I waited for my order. They were also extremely knowledgeable about the menu, providing great recommendations based on my taste preferences. The food is outstanding as well. The variety of fresh ingredients for the hot pot is impressive, from tender meats to crisp vegetables. And the sauces! There are so many options to customize the flavor to your liking. What really sets Haidilao apart is the little extra touches, like the entertainment during long waits and the comfortable seating. It's not just a meal; it's an experience. I can't wait to go back! ”
“ Fantastic meal just like I remember in Beijing. Excellent service by Jacob. Get the dancing noodles! A little hard to find. Navigate to the AMC 20. ”
“ It's very delicious!...we always like it , and never change ... ok 非常好非常好吃 it is the best hotpot what we love it @&@ ”
“ Had a great time! Lots of great promos running, especially if you're able to come before 5pm or after 9pm! Staff is super attentive and friendly and it's also a kids friendly restaurant! ”
“ Food was amazing. We got the 32.99 ayce. I love that you can reserve a table. Meat options were limited but great quality. Everything came super fast as well and I love that you can mix your own sauces and they have a lot of little snacks everywhere. Their birthday decor is a 10/10. My daughter loved how they decorated our table and they get a little goodie bag. My other daughter is now asking to come back for her birthday as well! ”
“ Haidilao. WOW. They really know how to place customer experience and service a priority. Came here to celebrate my birthday and they really make it feel special for you. Perhaps it's because we are nearing the Lunar New Year, but it was very festive and I enjoy that ambiance. Because we made reservations, there was no wait at all. But if you had to wait, there are small snacks and water there as you wait. At our table, there were flowers, a gift bag and snacks waiting for us as they explain how to order from their vast hot pot menu items. They also offered to take a picture for us while providing aprons to wear and a hair tie for myself. We chose the Australian lamb (highly recommend for that delicious lamb flavor) and beef brisket. For veggies, we had crown daisy, bean curd, lotus root, sweet potato noodles, and the mixed combo (highly recommend this as it pretty much had what we individually ordered). We did the split broth: bone broth (I highly recommend for it's subtle yet meaty flavor that came with chunks of tomato, dates and goji berry.) The other broth was a medium spicy beef broth which did get pretty spicy afterall. I thought this was enough for two people and the quality of the meat and veggies were apparent. Dishes are delivered by the cat robot! Luckily someone next to us ordered the dancing noodle. Had no idea what it was but apparently someone will make the noodles dance in front of you in the aisle with people or cat robot coming and going yet he is able to do it all without falter. AMAZING! I was entralled and excited that I got to witness that. Lastly, if you are celebrating anything special, they may sing to you and give you a surprise, just let them know! Thank you for putting quality in your food and priority in your customers' happiness and well-being. All the wait staff were really attentive and friendly. No wonder they have been able to expand their operations world wide! It is all the several small touches here and there that make you stand out from the rest. ”
“ The service was on spot. Taste good and environment is good. Got a good gift from lucky wheel and baby was so happy. ”
“ food are so yummy and service is good too！location is easy to parking and waiting line is short. ”
“ Great food and service. Customer service is so great and friendly! We'll definitely come back soon. ”
